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Talkdesk
Talkdesk offers cloud API solutions for contact centers. With the help of its products, customer support can connect to clients through different communication channels (SMS, chat, social media, voice) and get recommendations from AI, while management can track employees' engagement and gain customer insights, speech analytics, feedback and more. The software can be integrated with various apps (Slack, Shopify, etc.), and used in countless industries. Among customers - IBM, Canon and other large companies. Talkdesk's head office is located in San Francisco, CA.
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News related to Talkdesk225
TalkdeskAI takes the reins: consumers embrace artificial intelligence for ...
Other key consumer findings from the Talkdesk 2024 Holiday Survey included: Consumer spending sentiment is high. Nearly 3 in 4 (71%) Americans plan to spend ...
https://www.streetinsider.com/Business+Wire/AI+takes+the+reins%3A+consumers+embrace+artificial+intelligence+for+holiday+shopping%2C+Talkdesk+2024+Holiday+Survey+reveals/23841912.htmlTalkdeskTalkdesk boosts artificial intelligence portfolio with capabilities that ...
Talkdesk AI Rewriter allows agents to instantly rewrite text in a professional, friendly, or empathetic tone to match a customer's sentiment or mood. Talkdesk ...
https://www.morningstar.com/news/business-wire/20240917527072/talkdesk-boosts-artificial-intelligence-portfolio-with-capabilities-that-deliver-hyper-personalized-modern-customer-experienceTalkdeskTalkdesk boosts artificial intelligence portfolio with capabilities that ...
Talkdesk AI Rewriter and Talkdesk AI Translator help enterprises increase loyalty and revenue opportunities through more autonomous, personal, and proactive ...
https://finance.yahoo.com/news/talkdesk-boosts-artificial-intelligence-portfolio-132800264.htmlTalkdeskIncisiv, Talkdesk 2024 Retail Customer Experience Index reveals ...
JACKSONVILLE, Fla. & SAN FRANCISCO, September 10, 2024--Incisiv, in partnership with Talkdesk, released the 2024 Retail Customer Experience Index....
https://finance.yahoo.com/news/incisiv-talkdesk-2024-retail-customer-130000059.htmlTalkdeskTalkdesk survey finds half of consumers are optimistic about artificial ...
SAN FRANCISCO, September 10, 2024--The new Future of Finance: AI Consumer Trends Survey conducted by Talkdesk reveals a cautiously optimistic outlook on AI ...
https://finance.yahoo.com/news/talkdesk-survey-finds-half-consumers-130000947.html
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