Talkdesk

Talkdesk offers cloud API solutions for contact centers. With the help of its products, customer support can connect to clients through different communication channels (SMS, chat, social media, voice) and get recommendations from AI, while management can track employees' engagement and gain customer insights, speech analytics, feedback and more. The software can be integrated with various apps (Slack, Shopify, etc.), and used in countless industries. Among customers - IBM, Canon and other large companies. Talkdesk's head office is located in San Francisco, CA.