Talkdesk
Talkdesk offers cloud API solutions for contact centers. With the help of its products, customer support can connect to clients through different communication channels (SMS, chat, social media, voice) and get recommendations from AI, while management can track employees' engagement and gain customer insights, speech analytics, feedback and more. The software can be integrated with various apps (Slack, Shopify, etc.), and used in countless industries. Among customers - IBM, Canon and other large companies. Talkdesk's head office is located in San Francisco, CA.
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News related to Talkdesk229
Talkdesk Introduces A Better Way with AI Day to Celebrate Industry ...
The new national day of celebration marks the conclusion of the Talkdesk 100 Days of Artificial Intelligence, championing the ways companies are ...
https://finance.yahoo.com/news/talkdesk-introduces-better-way-ai-134100379.htmlTalkdesk Introduces A Better Way with AI Day to Celebrate Industry ...
Talkdesk concludes its 100 Days of AI campaign by celebrating A Better Way with AI Day as part of its participation in the Gartner® IT Symposium/Xpo™ 2024 in ...
https://www.morningstar.com/news/business-wire/20241023294265/talkdesk-introduces-a-better-way-with-ai-day-to-celebrate-industry-wide-customer-experience-achievements-using-artificial-intelligenceTalkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio ...
SAN FRANCISCO & ORLANDO, Fla., October 21, 2024--Talkdesk announced the integration of agentic AI across its entire AI platform, now branded as Talkdesk ...
https://finance.yahoo.com/news/talkdesk-integrates-agentic-artificial-intelligence-141100090.htmlTalkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio ...
The Talkdesk Ascend AI™ platform helps enterprises achieve higher levels of automation and personalization for superior customer experiences. At the Gartner ...
https://www.morningstar.com/news/business-wire/20241021553744/talkdesk-integrates-agentic-artificial-intelligence-across-its-portfolio-ushering-in-a-new-era-of-autonomous-hyper-personalized-customer-experience-in-the-contact-centerAI takes the reins: consumers embrace artificial intelligence for ...
Other key consumer findings from the Talkdesk 2024 Holiday Survey included: Consumer spending sentiment is high. Nearly 3 in 4 (71%) Americans plan to spend ...
https://www.streetinsider.com/Business+Wire/AI+takes+the+reins%3A+consumers+embrace+artificial+intelligence+for+holiday+shopping%2C+Talkdesk+2024+Holiday+Survey+reveals/23841912.html