Intercom enables companies to establish live customer support, make announcements and email notifications, engage with customers through a chatbot and more. HQ - San Francisco.
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News related to Intercom
What happens when customers meet chatbots? Discussing our latest research on AI in customer service - The Intercom Blog
Intercom Senior Product Researchers, Cormac O’Dwyer and Sophie Woods, discuss how AI is changing people’s feelings toward chatbots....
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What will the future of customer service look like? We asked 400 CS professionals to find out - The Intercom Blog
We recently shared some early insights from our research into the effects of AI on customer service. Given how fast the industry is changing, we wanted to share more of the learnings that we’ve gotten from over 400 support leaders in North America to help...