
Intercom
Intercom enables companies to establish live customer support, make announcements and email notifications, engage with customers through a chatbot and more. HQ - San Francisco.
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News related to Intercom43

Intercom's 2024 in review - The Intercom Blog
Customer service has had a big year, and we've published dozens of guides, articles, podcasts, and videos to help make sense of it all. Here's our annual round-up highlighting our favorite content from 2024....


Intercom Chatbot Trends Report - The Intercom Blog
What is the future of business chatbots? We surveyed 1,000 end users to learn more about chatbot ROI, best use cases, and more....


Announcing our latest guide: ‘The New Economics of Customer Service’ - The Intercom Blog
Using AI, businesses can now achieve better, faster, and cheaper customer service. Here's everything you need to know about the new economics of CS....


Response Time: Vol. 38 - The Intercom Blog
We ask Victor Salinas, Head of Customer Success at VMetrix, about the essence of great customer service, and more....


Pioneer 2024: Intercom’s first ever AI customer service summit, in summary - The Intercom Blog
Check out all the news, highlights, key sessions, and product announcements from Pioneer 2024, Intercom's first ever AI customer service summit....


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