Intercom

Intercom enables companies to establish live customer support, make announcements and email notifications, engage with customers through a chatbot and more. HQ - San Francisco.

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Funding Round
Funding Amount
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$  Share Price
Series D1 Mar 2018
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Series C-11 Dec 2015
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Series C1 May 2015
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Series B1 Jan 2014
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Series A1 Apr 2013
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Seed1 Jan 2012
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Investors

ICONIQ CapitalICONIQ Capital
Index VenturesIndex Ventures
Social CapitalSocial Capital
Bessemer Venture PartnersBessemer Venture Partners
Mark ZuckerbergMark Zuckerberg
Jack DorseyJack Dorsey
Vulcan CapitalVulcan Capital
Kleiner PerkinsKleiner Perkins
GVGV
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News related to Intercom

IntercomIntercom • 20 Jul 2023

What happens when customers meet chatbots? Discussing our latest research on AI in customer service - The Intercom Blog

Intercom Senior Product Researchers, Cormac O’Dwyer and Sophie Woods, discuss how AI is changing people’s feelings toward chatbots....

Intercom
https://www.intercom.com/blog/podcasts/what-happens-when-customers-meet-chatbots-discussing-our-latest-research-on-ai-in-customer-service/
IntercomIntercom • 23 May 2023

State of AI in CS Report 2023 - The Intercom Blog

State of AI in CS Report 2023 Archives...

Intercom
https://www.intercom.com/blog/tag/state-of-ai-in-cs-report-2023/
IntercomIntercom • 23 May 2023

What will the future of customer service look like? We asked 400 CS professionals to find out - The Intercom Blog

We recently shared some early insights from our research into the effects of AI on customer service. Given how fast the industry is changing, we wanted to share more of the learnings that we’ve gotten from over 400 support leaders in North America to help...

Intercom
https://www.intercom.com/blog/ai-customer-service-survey-insights-2023/
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