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Intercom
Intercom enables companies to establish live customer support, make announcements and email notifications, engage with customers through a chatbot and more. HQ - San Francisco.
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News related to Intercom39
IntercomPioneer 2024: Intercom’s first ever AI customer service summit, in summary - The Intercom Blog
Check out all the news, highlights, key sessions, and product announcements from Pioneer 2024, Intercom's first ever AI customer service summit....
Intercomhttps://www.intercom.com/blog/pioneer-2024-ai-customer-service-summit-summary/IntercomPioneer innovator spotlight: How Synthesia managed a 690% spike in customer contact without increasing headcount using AI and automation - The Intercom Blog
We spoke with Constantina Samara, Head of Support at Synthesia, about scaling support in a cost-effective way and lessons learned from rolling out AI....
Intercomhttps://www.intercom.com/blog/synthesia-pioneer-innovator-spotlight/IntercomPioneer innovator spotlight: How Nuuly resolves 38% of queries instantly with Fin AI Agent and maintains 95% CSAT - The Intercom Blog
We spoke with Natalie Hurst from Nuuly about the impact of AI on the customer and team experience, and her vision for the future of CS....
Intercomhttps://www.intercom.com/blog/nuuly-pioneer-innovator-spotlight/IntercomIrish-founded unicorn Intercom is ditching ChatGPT for Anthropic’s Claude to handle customer service chats
Intercom CEO Eoghan McCabe announced in May that the company was pumping an extra $100 ...
https://finance.yahoo.com/news/irish-founded-unicorn-intercom-ditching-050000736.htmlIntercomIrish-founded unicorn Intercom is ditching ChatGPT for Anthropic’s Claude to handle customer service chats
Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic ...
https://fortune.com/europe/2024/10/10/irish-founded-intercom-ditching-chatgpt-antrhopic-claude-customer-service/
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